Hire an FTE or Outsource Your Business Analaytics?

A few days ago I was discussing possible solutions with a perspective client. His intent was to hire a new employee to handle business analysis for his Community Mental Health Center. I was of course steering him towards using ShareInformatics and outsourcing his business analytics to us. The contract we were discussing was for 40 hours of service per month from ShareInformatics. He thought he wanted to hire an FTE at about 168 hours per month. He could not see how it would be better to only get 40 hours of consulting time rather than the 168 hours of a full-time-employee. Here is what I explained to him.

When you hire ShareInformatics, you get a consultant that is considered to be the leading independent expert in Pro-Filer™ business analysis. You get someone that has to be 100% productive because he has to account for every minute of time that he bills for. This person is also vested in the company’s future. It is in his best interest to see that you get the absolute best customer service possible.

So let’s take an average business analyst at 50K per year salary. Now we add to that the remaining costs:

• 40-60% Actual Employee Productivity
• Most studies have found that the average support employee only spends 40-60% of their paid time working Productively.
• Training in the Behavioral Health field
• Training on the Pro-Filer™ Database
• Crystal Reports Training
• Pro-Filer™ Report Training
• SQL Training
• Unemployment Insurance
• Workman’s Compensation
• Social Security
• Medicare
• Vacation Leave
• Sick Leave
• Holiday Leave
• Bereavement Leave
• Personal Leave
• Jury Duty
• Training
• Retirement Pension
• 401K Plan
• Office Work Space
• Computer
• Software
• Network and Internet Bandwidth
• Telephone
• Utilities
• Recruiting Expenses
• Medical Insurance
• Dental Insurance
• Disability Insurance
• Life Insurance

I don’t need to tell you this; but now our 50K employee is costing us somewhere around 70K and their first year will be spent coming up to speed on the industry, Pro-Filer™ and all the other training that goes with a new employee. In our experience it will take a trained Master’s level business analyst about twelve to eighteen months to be really effective in this industry. Even if we take the high side of the expected productivity, that employee is only going to be productive about 100 out of 168 hours per month, and could be as low as 68 hours!

So let’s compare that with the benefits of outsourcing your business analysis needs to ShareInformatics:

• 100% Productivity – We don’t get paid if we’re not working
• An accurate accounting of how we spent your time
• 10 years’ experience as a business analyst in the Behavioral Health Field
• Nearly a decade of experience on high end Electronic Medical Record systems including Pro-Filer™
• Crystal Reports Expert
• SQL Expert
• Excel Pivot Table Expert
• Xcelsius Expert
• CEO is the visionary designer of the UNI/CARE – ITX Enterprises data warehouse solution
• CEO is author of the core data marts of that solution
• CEO is considered to be the leading independent Pro-Filer™ database expert.

So for less money than our FTE, you are getting far more value for every dollar spent. This is the biggest no-brainer in the history of the world.

If you would be interested in any of ShareInformatics’ solutions or services, please call or email us today.

GW